Our team pays utmost attention to ensure you have no issues with your order or products. All products and orders go through rigorous quality checks before dispatch. However, in case you are unhappy with the product quality and would like to request a refund / exchange, please ensure you contact us within 10 days from the date of delivery for a smooth return/exchange process.

 

Easy Returns / Exchanges

Contact us within 10 days from the Date of Delivery

+91 8010 5888 85 orders@mypoojabox.com

We will arrange a reverse pick-up of the products

Once product are received back, we aim to process your refund/ exchange within 2-5 working days

 

Please Note 

  • Consumable items such as incense sticks, pooja samagri cannot be returned/exchanged.
  • If you wish to request a return despite the product being free of damage or defects, you will be responsible for returning the items to our warehouse. Once products are received back, we aim to process your refund / exchange within 2-5 working days. 
  • For Cash on Delivery orders, we would request you for your bank details to process your refund.
  • Prepaid orders will be refunded to the original payment method used.

  • Partial COD Payment Option
    This payment method is available to select customers and requires a small prepaid amount to confirm the order. Please note, this amount is non-refundable if the order is not accepted at the time of delivery.

    We offer this option in cases where there's a higher risk of order cancellation, to ensure smooth and successful deliveries.

For any query, please contact us at orders@mypoojabox.com

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    Namaste. I received the parcel containing the statue of Lord Hanuman an hour ago. The statue is very good in its details and has an uplifting feel to it. You have packed it very, very securely to prevent any damage during transit. Thank you for such meticulous attention and supportive customer care.

    Dinoop Group 13
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    Received a thoughtfully curated My Pooja Box on Mother's Day with a card and note! My Pooja Box is a perfect gift that is relevant on all festive occasions. Loved it! Thank you very much for it! :)

    Sonal Group 13
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    I'm so grateful to MyPoojaBox who has given a new meaning to my worship and acted as a mediator between God and I by providing all the pooja accessories under one roof. The quality is awesome and prices are reasonable. I strongly recommend to all 👍💞

    Pooja Group 13
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    Thank You My Pooja Box for arranging return gifts for my housewarming in a short time for bulk quantity. The product quality & delivery service was on time. I had many relative and friends asking for one extra gift.

    Khushbu Group 13
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    I belong to a spiritual family where havans etc are a regular feature. Earlier collecting Pooja samagri was a task My Pooja Box has made everything available under one roof. Recently I bought a Shivji sculpture on Mahashivratri from them. It's divine! Aarti lamps are also excellent. I recommend it to all 👍

    Anu Group 13
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    I just received my parcel and am absolutely thrilled with the rakhis . They are just gorgeous and the packing is adorable. I’m extremely happy with the product . A thumbs up from me.

    Pinky Group 13
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    Thank you My Pooja Box for delivering the beautiful rakhi box to my brother in time. He loved the rakhis & the box they came in. Extremely delighted with the timely service!

    Sana Group 13
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    At the outset, let me express my heartfelt gratitude for your store. I have felt, for the longest time, a void for the just the kind of puja i wanted for my home. After searching through a sea of options in the unorganized and haphazard marketplace, coming to your store (website) was a most pleasant experience.

    Radhika Group 13