Product Shipping & Returns
- Our return policy lasts for 5 days from the date of delivery. Kindly contact us for any return/refund/exchange within 5 days from the date of delivery.
- Return policy is applicable in case of damaged / defected items only.
- Item must be unused & to be packed in original packaging.
- Item will be inspected before processing the refund/exchange.
- In case the customer is not satisfied with the product or has had a change of mind, then the customer is responsible to send the product back to us. Post receiving the product we will check the quality of the same and then proceed with the refund. Return courier charges are to be borne by the customer in this case. Please note, My Pooja Box offers reverse pick-up only in case of defects/wrong product delivered.
- To request a return/exchange, please email us at firstname.lastname@example.org or whatsapp us at +918010588885 with your order number, pictures of the item that you wish to return/exchange and the reasons.
- We will arrange a reverse pick-up of the products within 2-4 working days.
- Upon receiving the returned products, prepaid orders will be refunded as soon as our inspection team approves the return.
- COD orders: Customers will be required to provide their bank details where they would like to receive the refund.
- We aim to dispatch all orders within 72 hours. In case of missing items/ unavailability or delay, we will inform you via email or whatsapp with the expected date of dispatch.
- Most orders are delivered by our courier partners within 7 working days from the date of dispatch.
- Shipping is free on all paid orders.
Namaste. I received the parcel containing the statue of Lord Hanuman an hour ago. The statue is very good in its details and has an uplifting feel to it. You have packed it very, very securely to prevent any damage during transit. Thank you for such meticulous attention and supportive customer care.Dinoop
Received a thoughtfully curated My Pooja Box on Mother's Day with a card and note! My Pooja Box is a perfect gift that is relevant on all festive occasions. Loved it! Thank you very much for it! :)Sonal
I'm so grateful to MyPoojaBox who has given a new meaning to my worship and acted as a mediator between God and I by providing all the pooja accessories under one roof. The quality is awesome and prices are reasonable. I strongly recommend to all 👍💞Pooja
Thank You My Pooja Box for arranging return gifts for my housewarming in a short time for bulk quantity. The product quality & delivery service was on time. I had many relative and friends asking for one extra gift.Khushbu
I belong to a spiritual family where havans etc are a regular feature. Earlier collecting Pooja samagri was a task My Pooja Box has made everything available under one roof. Recently I bought a Shivji sculpture on Mahashivratri from them. It's divine! Aarti lamps are also excellent. I recommend it to all 👍Anu
I just received my parcel and am absolutely thrilled with the rakhis . They are just gorgeous and the packing is adorable. I’m extremely happy with the product . A thumbs up from me.Pinky
Thank you My Pooja Box for delivering the beautiful rakhi box to my brother in time. He loved the rakhis & the box they came in. Extremely delighted with the timely service!Sana
At the outset, let me express my heartfelt gratitude for your store. I have felt, for the longest time, a void for the just the kind of puja i wanted for my home. After searching through a sea of options in the unorganized and haphazard marketplace, coming to your store (website) was a most pleasant experience.Radhika