We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about the data types we may collect and some of the ways we may use it.
Collection of Information
When you use our Application, we collect and store your personal information which is provided by you from time to time. Our primary goal in doing so is to provide you a safe, efficient, smooth and customized experience. This allows us to provide services and features that most likely meet your needs, and to customize our app to make your experience safer and easier. More importantly, while doing so we collect the following types of information from you that we consider necessary for achieving the respective purposes.
As a visitor to the Site, you can engage in many activities without providing any Personal Information. Depending upon the activity, some of the information that we ask you to provide is identified as mandatory and some as voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity. However, when you register to use a My Pooja Box and order products as a My Pooja Box customer, in order to provide the services to you, we may collect your contact information such as your name, phone numbers, address and email address as well as profile information, including your password, details about your purchases and details about your interactions with us. We DO NOT collect or store your confidential information like credit / debit card number, credit / debit card expiration date and/ or other payment instrument details, tracking information from cheques or money orders. Such information is either stored in the device that you had used to make the transaction or with the payment gateway. We do not have any access or control over such information being stored on either your device or on the server of the payment gateway. We don’t access the Information that describes physical user or device location within a latitude and longitude. Also, our app doesn't have access to user’s Health and fitness, Messages, Photos and videos, Audio files, Files and docs, Calendar and Contact List.
Updating your Personal Information
You have the right to access and correct, or delete your Personal Information and privacy preferences at any time. This may be accomplished by clicking on the link, "My Profile", where you can view and make changes to most of your Personal Information immediately. For security purposes, certain Personal Information can only be changed by contacting support. We will respond to your request promptly within a reasonable time.
How your Personal Information is used
- Respond to customer service requests, questions and concerns.
- Administer your account.
- Send you requested product or service information.
- Keep you informed about special offers and services of IGP and selected third parties.
- Administer promotions and notify you of important events.
- Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.
- Meet our research and product/service development needs and to improve our Site, services and offerings.
- Customize your experience, including targeting our services and offerings to you
Sharing of personal information
We may share personal information with our other corporate entities and affiliates. These entities and affiliates may market to you as a result of such sharing unless you explicitly opt-out.
We may disclose personal information to third parties. This disclosure may be required for us to provide you access to our Services, to comply with our legal obligations, to enforce our User Agreement, to facilitate our marketing and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to our Services. We and our affiliates will not share / sell some or all your personal information to third parties for their marketing and advertising purposes.
Our Application has stringent security measures in place to protect the loss, misuse, and alteration of the information under our control. Whenever you change or access your account information, we offer the use of a secure server. Once your information is in our possession, we adhere to strict security guidelines to protect it against any unauthorized access. It is our commitment to ensure that there are appropriate operational, physical, electronic, procedural and technical safeguards against any unauthorized access or breach of data security to avoid any loss or damage to the owners of confidential information. Some of the salient features of information security system are as under:
(a) Use of firewalls, encryption and data leakage prevention technologies to protect information;
(b) Audit of all vendors and service providers and execution of non-disclosure agreements before
availing their services;
(c) Continuous monitoring of our physical and technical environment for vulnerabilities and potential intrusions and implementation of controls to identify and address any concern related to protection of data.
We provide all users with the opportunity to opt-out of receiving non-essential (promotional, marketing-related) communications from us on behalf of our partners, and from us in general, after setting up an account.
If you want to remove your contact information from all My Pooja Box lists and newsletters, please email us at email@example.com
Advertisements on the App
We use third-party advertising companies to serve ads when you visit our Application. We provide end-to-end encrypted information to these companies in order to provide advertisements about goods and services of interest to you.
In accordance with Information Technology Act, 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:
Mr. Amit Khurana
Plot No. 354, 100 Feet Rd, Ghitorni,
New Delhi, India-110030
Phone: +91 -8010288882
Time: Mon - Friday (9:00 - 18:00)
Please contact us regarding any questions on this statement.
Namaste. I received the parcel containing the statue of Lord Hanuman an hour ago. The statue is very good in its details and has an uplifting feel to it. You have packed it very, very securely to prevent any damage during transit. Thank you for such meticulous attention and supportive customer care.Dinoop
Received a thoughtfully curated My Pooja Box on Mother's Day with a card and note! My Pooja Box is a perfect gift that is relevant on all festive occasions. Loved it! Thank you very much for it! :)Sonal
I'm so grateful to MyPoojaBox who has given a new meaning to my worship and acted as a mediator between God and I by providing all the pooja accessories under one roof. The quality is awesome and prices are reasonable. I strongly recommend to all 👍💞Pooja
Thank You My Pooja Box for arranging return gifts for my housewarming in a short time for bulk quantity. The product quality & delivery service was on time. I had many relative and friends asking for one extra gift.Khushbu
I belong to a spiritual family where havans etc are a regular feature. Earlier collecting Pooja samagri was a task My Pooja Box has made everything available under one roof. Recently I bought a Shivji sculpture on Mahashivratri from them. It's divine! Aarti lamps are also excellent. I recommend it to all 👍Anu
I just received my parcel and am absolutely thrilled with the rakhis . They are just gorgeous and the packing is adorable. I’m extremely happy with the product . A thumbs up from me.Pinky
Thank you My Pooja Box for delivering the beautiful rakhi box to my brother in time. He loved the rakhis & the box they came in. Extremely delighted with the timely service!Sana
At the outset, let me express my heartfelt gratitude for your store. I have felt, for the longest time, a void for the just the kind of puja i wanted for my home. After searching through a sea of options in the unorganized and haphazard marketplace, coming to your store (website) was a most pleasant experience.Radhika